Veriq payment verification for Ethiopia
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Veriq · Account & privacy

Delete your Veriq account

This page is only for the Veriq payment verification app and web console (veriq.company). Use it to request permanent deletion of your account and related personal data.

How to request deletion

Send a deletion request from the phone number registered on your Veriq account so we can verify ownership. Include your full name and that you want your Veriq account deleted.

  1. 1. Email support

    Email hello@veriq.app with the subject “Veriq account deletion request” and your registered phone number.

  2. 2. Telegram

    Message Veriq support on Telegram using one of these numbers and include your registered Veriq phone number:

  3. 3. In-app Feedback

    Open the Veriq app or web console, go to Feedback (My complaints), and submit a request that clearly asks for account deletion. Include your registered phone number in the message.

What we delete

After we verify your request, we permanently delete or irreversibly anonymize:

  • Your Veriq account profile (name, phone number, and credentials)
  • Transaction verification history linked to your account
  • In-app Feedback / complaints you submitted
  • Push notification tokens and registered devices
  • API keys, refresh tokens, and saved provider settings for your account

What we may keep

Some limited information may remain when required for security or law:

  • Anonymized or aggregated analytics that cannot identify you
  • Records we must keep temporarily for legal, tax, fraud-prevention, or accounting obligations (personal identifiers removed where possible)
  • Organization or shared team data that belongs to other members (if you are part of a business account)

How long it takes

We process verified deletion requests as soon as possible, and within 30 days of confirming your identity. You will receive a confirmation once deletion is complete (or if we need more information).

For general privacy details, see our Privacy Policy.